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Retail Associate

PEOPLE’S Retail Associate is responsible for delivering exceptional customer service offering a professional and personable first impression and a great overall experience to all customers, vendors, and guests. The Retail Associate plays a vital role representing the brand with passion and offers extensive cannabis knowledge and recommendations based on consumer needs.

Responsibilities

  • Greets visitors as they enter and leave the store
  • Checking validity of government issued identification and MMID cards
  • Answering and directing incoming calls with a positive attitude
  • Keeping up with store procedures and rules
  • Builds professional relationships with customers, vendors, and employees
  • Keeps receptionist and work areas clean, organized and presentable in a brand- appropriate manner
  • Retain all products and strains on menus and educate customers (e.g. product features, health benefits, pricing, exc.)
  • Handle all customer-related questions, inquiries, and orders
  • Sale referrals, cross- sell products and introduce new products depending on customer needs
  • Accurately use and maintain the POS system
  • Meet and exceed individual sales goals on a daily, weekly and monthly basis
  • Responsible for accurate reconciliation of cash drawers
  • Receive payment by cash and issue accurate change and recipients
  • Arranging merchandise to ensure neat, clean and safe working environment
  • Responsible for maintaining the cleanliness of the store

Qualifications

  • 2-3 years of retail experience
  • Proficiency in technology software, desktop electronics, MS Office
  • Possess strong interpersonal and communication skills
  • Strong customer service skills
  • Proficient at multi-tasking in a fast-paced environment
  • Positive team player who works well with others
  • Must be at least 21 years of age
  • Valid identification to work in the US
  • Reliable transportation
  • Ability to pass a comprehensive background check

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